Providing empathetic support to members, the full-time Member Support Specialist will manage inbound interactions across chat, phone, and email channels, resolving questions and technical issues related to the RecoveryOne platform while working remotely. Key Responsibilities Handle inbound member interactions with warmth and professionalism across multiple communication channels Resolve technical issues and member inquiries efficiently, ensuring high satisfaction scores Document member interactions accurately in ZenDesk and prioritize urgent situations to adhere to service level agreements Required Qualifications 1+ year of experience in customer support, member services, or a related frontline role Familiarity with ZenDesk, RingCentral, or similar CRM and communication platforms Understanding of HIPAA guidelines or willingness to learn and comply Strong attention to detail in documentation and ticket management Genuine empathy and a solutions-oriented mindset
...description summary If you are energized by building new capabilities, bringing clarity to complex data environments, and helping Novartis use data responsibly and confidently, we invite you to apply. We are hiring three (3) Associate Director, Data Governance Solutions...
...Do you have the PRN career opportunities as a(an) Hospital Housekeeper PRN you want with your current employer? We have an exciting opportunity... ...HCA Healthcare.Job Summary And QualificationsResponsible for cleaning clinical and non-clinical areas of the facility in accordance...
...Licensed Clinical Social Worker (LCSW) Location: Anchorage, AK Agency: Rose International Pay: $2,482 per week Shift Information: Days - 4 days x 10 hours Contract Duration: 26 Weeks Start Date: 11/2/2026 About the Role: Rose International...
...looking for students, recent graduates, and junior professionals who aspire to join our... .... For all Junior positions as Web Developer we offer a 6 months internship contract... ...training, you will be able to work fully remote for as long as you want and we will equip...
...Adecco is assisting a local client in their search for a Janitorial position in Frankfort, KY. This is a long-term opportunity! Schedule will be Monday-Friday, 8am-4pm. Pay is $14 an hr. Responsibilities for Janitorial position include but are not limited to: ...