Project: Post-Go-Live Support & Configuration - Zendesk Implementation Job at Business Needs Inc, California

  • Business Needs Inc
  • California

Job Description

Project: Post-Go-Live Support & Configuration Zendesk Implementation

Duration : 1-2 year contract

Start : ASAP

Location: Remote PST, MST, CST only Must be able to travel occasionally

Must Haves (no exceptions)

  • 7+ years of technical/functional application support, systems analysis, consulting, or SaaS experience.
  • Hands-on Zendesk configuration and administration experience.
  • Strong understanding of business requirements and functional/technical solutions.
  • Experience with post-go-live support, UAT, testing, troubleshooting, and system enhancements.
  • Experience working directly with Product Owners and business stakeholders.
  • Strong communication, analytical, and problem-solving skills.

Job Tags

Contract work, Immediate start, Remote work

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